New study shows: Public sector workers want change – but existing structures are holding them back

Bonn, 17 July 2026 – According to the 2026 Specialist and Manager Barometer (FUFBA) published by the dbb akademie, a heavy workload, red tape and a lack of appreciation are part of everyday working life for many public sector employees. Yet the new study shows that a willingness to embrace change does exist. However, rigid structures and a lack of scope for action prevent this willingness from actually having an impact in day-to-day working life. With linqi, some of the challenges highlighted in the FUFBA study can be tackled directly. Professionals are given the opportunity to digitise and automate administrative processes themselves – without any programming knowledge and based directly on their own process knowledge.

Structural pressures require concrete solutions

1,012 specialists and managers took part in the in-depth survey. More than one in two specialist staff cited a high workload and intense work pressure as a key source of stress. 45.1 per cent pointed to high levels of red tape and lengthy coordination processes, whilst 42.3 per cent cited a lack of recognition and appreciation.

“The results are a clear mandate to consider the digitalisation of administration from the employees’ perspective as well. Digital solutions must simplify daily routines, shorten coordination times and give specialist departments more scope for action. Only then will the existing willingness to change translate into actual progress.” – Jörg Sager, CEO of linqi

Further training as a factor in motivation and retention

The study also highlights the importance of professional development. 76.9 per cent of specialist staff and 72.4 per cent of managers state that further training has a high to very high influence on their loyalty to their employer. Respondents regard acquiring new qualifications as a key factor in better addressing challenges relating to work processes, communication, collaboration and leadership.

From linqi’s perspective, this also includes building practical digitalisation skills. As a no-code platform, linqi enables employees to transfer their specialist knowledge directly into digital workflows – whilst gaining new skills in the process. Forms, responsibilities, approvals, deadlines and documents are consolidated into a transparent workflow that specialist departments can model themselves.

“The ability to automate processes should not be the sole preserve of IT departments. When specialist staff can design their own workflows digitally, entirely new skills and solutions emerge – precisely those that are tailored to the reality of day-to-day administrative work.” – Christian Korda, Head of Sales at linqi

linqi can thus make a decisive contribution to the modernisation of public administration and combine a reduction in the daily workload with professional development. Public authorities are provided with a tool that enables staff to implement improvements independently and gradually refine existing processes.

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Would you like to find out how staff can digitise administrative processes with linqi without any programming knowledge? We’d be happy to show you the possibilities in a live demo using a specific workflow as an example.