24.09.2026
Automating processes with AI: Step by step with linqi
Automating processes with AI: A simple step-by-step guide to automating your workflows with AI – using linqi as an example.
Contents
In a Nutshell: Process Automation in the Construction and Property Sectors
Many companies in the construction and property sectors are already operating digitally, but their processes are often still cumbersome, decentralised and difficult to track. With linqi, recurring tasks can be automated as digital workflows – thanks to a no-code approach, no programming knowledge is required and there’s no need for a major IT project. This makes approvals, checks, documentation, deposit processes and defect reports simpler, faster and more transparent.
Why does the construction and property sector need optimised processes?
The construction sector is under pressure. Delays, red tape, volatile material prices, supply chain issues and a shortage of skilled workers have long been part of everyday life for many companies. At the same time, demands regarding sustainability, climate protection, documentation and modern construction concepts are increasing – making projects ever more complex.
In day-to-day work, these challenges lead to many small inefficiencies which, taken together, make a big difference: a missing approval, a piece of information that hasn’t been passed on, a list maintained in duplicate, a forgotten follow-up, or a document lying somewhere in an email inbox.
This is where process automation with linqi comes into its own. As a no-code platform, linqi helps to translate recurring processes into clear digital workflows. Tasks, responsibilities, deadlines, approvals and notifications are no longer organised haphazardly, but are automatically guided step by step through the process.
In this way, digitalisation becomes a tangible relief in everyday work rather than just another tool.
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Digitalisation in the construction industry: How does linqi turn manual processes into digital workflows?
In many construction and property companies, the documents are already digital, but the actual process still involves manual work. An amendment arrives by email, is forwarded to the site management, checked there, then reconciled with the accounts department and passed on to senior management for approval. In between, people have to make enquiries, send reminders, search for information and document the process. It is precisely at these junctures that valuable time is lost.
With linqi, this manual back-and-forth is transformed into a guided workflow. The addendum is recorded centrally, automatically forwarded to the relevant person and only processed further once all the necessary details are complete. If any information is missing, a reminder is triggered automatically. Once the review is complete, approval follows.
This works via a no-code approach. Specialist departments can design processes themselves using drag-and-drop and if-then logic. No programming knowledge is therefore required. In this way, linqi provides specialist departments with the tools to digitise their own processes, as they are, after all, the ones who know the workflows best.
linqi uses these features for process automation
Where exactly does digitalisation make processes in the construction industry easier?
Digitalisation in the construction and property sectors is particularly valuable when it addresses specific day-to-day situations – in other words, where teams currently still lose a great deal of time on coordination, tracking and documentation.
Typical examples include:
- Invoice approvals that require review by several people.
- Amendments, which are assessed from both a technical and a commercial perspective.
- Defect reports that need to be documented, assigned and tracked.
- Site reports that must be filed in a complete and traceable manner.
- Supplier documents that need to be regularly reviewed or updated.
- ESG and sustainability certificates, which must be collected in a structured manner.
With linqi, these processes can be mapped digitally. The advantage lies not only in the automation of individual tasks. The key benefit is the overview: all those involved can see the status of a process, who is responsible and what is still missing. References from the construction and property sectors demonstrate that this approach is also relevant in practice: among others, Hochtaunus Baugenossenschaft eG and digu digital unlimited GmbH already rely on linqi.
Practical example: Construction Site 4.0 with linqi
To illustrate the practical benefits of linqi, let’s look at an everyday example:
A defect is identified on site. In the past, this might have been communicated via a photo, a message or a brief note. Afterwards, someone had to follow up to establish who was responsible, by when the defect was to be rectified and whether feedback had been provided. For a Construction Site 4.0, however, it is precisely this level of accountability in the process that is required. With linqi, a casual report becomes a structured construction site process: the defect is recorded, supplemented with photos, assigned to a person and given a deadline. Reminders are sent automatically, the status remains visible and completion can be clearly documented.
How does linqi support BIM for architects, designers and construction companies?
When it comes to digital processes in the construction industry, BIM is often mentioned. The acronym stands for Building Information Modelling and describes a method whereby key information about a building is consolidated into a digital model. For architects, planners and construction companies, this is a major advantage: plans, building components, quantities, materials and changes can be recorded in a more structured way and better coordinated.
However, even with BIM, an important question remains unanswered in day-to-day practice: what happens to this information in the next step? Who reviews a change, approves costs, informs those involved or documents a decision?
This is where linqi complements the process side. Whilst information is consolidated via BIM, linqi turns it into clear digital workflows. For example, a change to a plan can be automatically forwarded to the right person, reviewed, approved and documented. This transforms digital planning into a traceable process that reduces the workload on teams and makes collaboration easier.
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Digitalisation of the property sector: How does linqi link property management, the property portfolio and accounting?
In the property sector, too, there are many processes that recur regularly yet are still managed manually. Tenant data, security deposits, handover procedures, damage claims, invoices, service providers, communication with owners, deadlines and supporting documents all need to be managed properly on a daily basis. This happens both on paper and digitally – and that’s why it’s often done manually. One piece of information is in the customer system, another in the accounts department, a third in an email inbox, and the decision is made somewhere in between.
With linqi, these steps are brought together. A repair request, for example, can be recorded, categorised, forwarded to the right department and, if necessary, supplemented with photos or further information. Once completed, the task can be documented and communication with the tenant prepared. This makes digital property management not only more paperless, but above all more reliable: processes remain traceable, responsibilities are clear, and teams can see at any time what is pending and what needs to happen next.
Digital property management: the security deposit process as a practical example with linqi
A good example of digital property management with linqi is the security deposit process. This is because several steps must mesh seamlessly here: checking for receipt of payment, keeping track of outstanding amounts, documenting the handover of the property, taking potential claims into account and, finally, authorising the refund.
With linqi, this process can be managed from start to finish. The deposit data is imported from the client’s system or entered directly into linqi. The accounts team can then check whether the deposit has been received. If payment is outstanding, a reminder is automatically generated.
The workflow also helps when a tenant moves out. Outstanding items, damage identified during the handover, or missing details are consolidated in one place. This is where linqi’s AI features can also provide support: for example, the handover report is automatically summarised, a description of defects is structured, or a suitable email to the tenant is prepared. In doing so, the AI operates within the defined process and within clear parameters. If everything is in order, an email can be automatically prepared asking the tenant to confirm their bank details.
Before the deposit is then refunded, all that is required is internal approval. This transforms an error-prone reconciliation process into a clear workflow: refunds are processed more quickly, documentation is more complete, and the accounts department has less manual follow-up work to do.
Process automation in the construction and property sector with linqi: What results can realistically be expected?
Process automation can have a tangible impact if the right workflows are selected. Processes that occur frequently, involve many stakeholders, are time-consuming or have previously been prone to errors are particularly suitable.
These include approvals, checks, documentation, defects management, handover procedures, invoices, supplementary agreements and recurring administrative processes.
The following improvements are particularly realistic when using linqi:
- less manual work
- shorter lead times
- fewer errors
- better traceability
- greater transparency
- lower process costs
- greater team satisfaction
One thing is clear: for construction firms and property management companies in particular, no-code process automation is a useful tool because it tackles two key problems simultaneously: a lack of digital skills and high process pressure. According to PwC, 82 per cent of the construction firms surveyed lack the necessary knowledge to realise the full potential of digitalisation; at the same time, 93 per cent are calling for fewer bureaucratic hurdles and 83 per cent criticise the fact that digital solutions are still not given sufficient consideration in tendering processes. (1)
Conclusion: Digitalisation of the construction and property sectors with linqi
Digitalisation in the construction and property sectors rarely fails due to a lack of ideas or individual tools. Many companies have long been working with digital documents, specialist systems, platforms or BIM. The real challenge often lies in the processes in between: information must be passed on, checked, approved, documented and linked to the right people.
With linqi, it is precisely these transitions that become easier. No-code workflows transform manual coordination into clear digital processes, in which every step is visible and traceable. This provides construction firms, architectural practices and property management companies with a foundation for managing processes more quickly, transparently and reliably.
FAQs: Digitalisation in the construction and property sectors
What does linqi do in the field of process automation in the construction industry?
linqi helps to map recurring processes in the construction industry as digital workflows, so that tasks, responsibilities, deadlines, approvals and statuses can be clearly managed.
How does linqi support the property sector in its digital transformation?
linqi combines individual process steps from administration, accounts, stock management and communication into guided workflows, making them more transparent and easier to track.
Do you need programming skills to automate processes with linqi?
No, linqi uses a no-code approach, which means that business departments can create, customise and further develop workflows without the need for programming.
What does process automation mean in the construction industry?
Process automation in the construction industry involves managing recurring processes such as approvals, defect reports, documentation and the verification of supplementary contracts digitally, and automating some of these processes.
What does ‘Construction Site 4.0’ mean?
Construction Site 4.0 describes the networked, digital organisation of construction sites, where information, tasks and decisions are collated more quickly and in a more structured manner.
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After a preliminary discussion of approx. 30 minutes, we will automate your process free of charge and demonstrate linqi to you using your own process in a live demo via video call (approx. 60 minutes) to clarify any open questions.
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