Digital implementation of paper processes
- Customer:Baden-Württemberg Police - Police Technology, Logistics and Service Bureau
- Country:Germany
- Member:30000+
- Branch:Public service
The Police Technology, Logistics and Service Department (PTLS Pol) is the service organization of the Baden-Württemberg police and serves the diverse areas required to fully support all police headquarters in Baden-Württemberg. The PTLS Pol also manages the central investment funds for the police in Baden-Württemberg.
The existing manual application and approval process was to be digitalized in order to speed up procurement projects. The objectives included a lean and transparent process, data protection aspects and the ability to adapt the process easily, quickly and without programming knowledge if necessary. After reviewing the market, it was decided to develop our own workflow tool.
Results through the use of linqi
linqi is now being used at PTLS Pol for various internal approval workflows. In a further step, linqi will be made available to the 17 police stations and facilities. This will enable them to digitize and adapt processes independently without having to rely on developers.
- Transparency is created in processes.
- Everyone involved knows the current process status.
- Process runtimes can be measured and optimized.
- Processes can be adapted quickly if necessary.
- linqi is highly accepted by users thanks to its ease of use.
- The possible applications of linqi seem inexhaustible.
